Imperial knowledge base

Frequently asked questions


Straight answers about the treatment, living with your new hair, maintenance and prices. Can't find yours? Message us on LINE.

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Every question is welcome — and every answer is private.

The treatment

What is non-surgical hair restoration?

A custom-matched layer of premium human hair on an ultra-thin, breathable base, fitted to your scalp and cut into your own hair. You get a full head of hair without surgery or medication.

Is it surgery?

No. There's no cutting, no needles and no recovery time.

Is it real hair?

Yes — premium human hair, so it looks, moves and feels like hair because it is hair.

Who is it for?

Anyone with hair loss — from a receding hairline to advanced hair loss — who wants results now without surgery or daily medication.

Does it work if a transplant isn't possible for me?

Yes. It doesn't rely on donor hair, so it works even when there isn't enough hair left for a transplant.

Living with it

Will anyone be able to tell?

Your hair is matched to your natural colour, texture and density, with a realistic hairline. Most clients' friends and colleagues simply think they look well.

Can I go to the gym, shower and swim?

Yes. Once fitted you can train, shower, swim and sleep as normal. Just rinse with fresh water after swimming.

Can I sleep in it?

Yes. It stays on day and night between maintenance visits.

Will it come off in the wind or rain?

No. It's securely bonded. Like any hair it looks different wet, and we'll show you how to style it.

Can I style it how I like?

Yes — pushed back, to the side, short or textured. It's cut to suit the look you want.

Maintenance

Is there any maintenance?

Yes — like a regular haircut, you'll visit every few weeks so we can clean, refresh and re-secure your hair.

How long does each set last?

It depends on the base and your lifestyle — typically a few months. We'll always tell you when it's time for a fresh set.

Do I need to shave my head?

No. Only the area under the base is kept closely trimmed so it bonds securely. Your own hair is kept and blended in.

What if an edge lifts between visits?

Message us on LINE. We'll tell you what to do and fit you in if needed.

Is the bonding safe for my skin?

We use skin-safe bonding products. If you have sensitive skin, tell us and we'll do a patch test first.

Price & booking

How much does it cost?

Every plan is personal. Your price is confirmed at your free consultation and won't change on the day.

Is the consultation really free?

Yes — online or in the studio, with no obligation to book.

How long does the first appointment take?

Your fitting and styling usually takes around 2–3 hours. You leave with your new look the same day.

Can I come in privately?

Yes. We're appointment-only, so your visit is private.

How do I get started?

Take the free 60-second assessment, message us on LINE or request a call back.

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